Nationwide Delivery Across South Africa.
Delivery, Returns & Refund
Delivery
Delivery Information
Enjoy the ease of nationwide delivery with our dependable service.
Wherever you are in South Africa, we’ll make sure your order arrives safely and on time.
Important to Note
All products are made to order.
Production begins once payment has been received.
Orders are dispatched at the soonest possible time after production.
Delivery Fees
FREE delivery on orders over R1200,00.
Orders under R1200,00 carry a R155,00 delivery fee.
Our Couriers
​We proudly partner with:
The Courier Guy – reliable door-to-door service.
Pudo Lockers – convenient collection at your nearest locker.
Return & Refund
Returns & Refunds
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It is the customer’s responsibility to notify Rooi Veer within 7 working days from receiving their order if a return or refund needs to be processed.
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To request a return or refund, please email us at sales@rooiveer.com and we will respond as soon as possible.
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Certain products are non-returnable and non-refundable, including personalised items.
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All sales are final.
For more details, please read our Terms of Service.
Our Promise
At Rooi Veer, we love to see our customers happy and satisfied with our products and services. Your joy is our priority, and we are committed to ensuring a smooth, reliable, and enjoyable shopping experience from order to delivery.